About the Institute

We exist because most ecommerce content is written by software marketers.

When you search for "Best ecommerce platform," you are met with affiliate lists and sponsored placements. When you search for "How to improve profit margins," you get vague platitudes about "optimizing the customer journey."

We believe retail is math. The difference between a thriving merchant and a bankrupt one is usually a matter of unit economics, supply chain leverage, and software architecture constraints.

Our Principles